Quality & Testing

Quality & Testing

How we describe documentation and analytical information — accurately, per product, without claims we cannot substantiate.

Our principle

Research materials should be assessed on clear specifications and accessible documentation, not on broad quality language. Our policy is to describe analytical and quality documentation for each product on the basis of what is actually available for that item, and to provide that documentation on request. We do not apply uniform testing claims across the catalogue.

Where a product has a Certificate of Analysis or specific analytical documentation, it is described on the product page and supplied on request. Where it does not, we say so rather than implying otherwise.

What documentation can include

  • Identification. Confirmation of compound identity, commonly supported by mass spectrometry where applicable.
  • Purity assessment. A purity figure against a stated method, commonly high-performance liquid chromatography (HPLC) where applicable.
  • Lot reference. A batch/lot identifier linking an order to its documentation.

Plain-language explanations of these methods are in the Analytical Methods Overview.

Process

From product identification to fulfilment

Product Identification

Compound, catalogue ID, form and nominal quantity stated on every listing.

Analytical Information

Described where applicable to the product; not asserted uniformly. [Verify]

Documentation Availability

CoA and product documentation available on request by catalogue ID.

Batch / Lot Process

Lot referencing where applicable for traceability and re-ordering.

Fulfilment & Communication

Stock and dispatch expectations communicated as part of the order.

Need documentation for a specific product?

Quote the catalogue identifier and our team will confirm what is available.

Request Documentation